ENERGY-AND-UTILITIES-CLOUD EXAM DUMPS & ENERGY-AND-UTILITIES-CLOUD TORRENT VCE & ENERGY-AND-UTILITIES-CLOUD STUDY PDF

Energy-and-Utilities-Cloud exam dumps & Energy-and-Utilities-Cloud torrent vce & Energy-and-Utilities-Cloud study pdf

Energy-and-Utilities-Cloud exam dumps & Energy-and-Utilities-Cloud torrent vce & Energy-and-Utilities-Cloud study pdf

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Salesforce Energy and Utilities Cloud Accredited Professional Exam Sample Questions (Q48-Q53):

NEW QUESTION # 48
An energy company was onboarded on Energy and Utilities Cloud. They want to see now many Energy and Utilities Cloud licenses are assigned.
What's the most effective way to check for the number of their assigned Energy and Utilities Cloud licenses?

  • A. Go to Setup -> Company Information -> Permission Set Licenses.
  • B. Call Salesforce Support to get the Energy and Utilities Cloud information.
  • C. Go to Setup -> installed Packages -> Vlocity CMT to see the Energy and Utilities Cloud license information.
  • D. Execute a SOQL query to retrieve the license count

Answer: A

Explanation:
The most effective way to check for the number of assigned Salesforce Energy and Utilities Cloud licenses is through the Salesforce Setup menu. By navigating to Setup, then to Company Information, and looking at the Permission Set Licenses section, administrators can quickly view the number of licenses assigned and available for various Salesforce products, including Energy and Utilities Cloud. This method provides a straightforward and accessible means of license management within the Salesforce environment. Reference = Salesforce's official documentation on managing licenses, including viewing assigned licenses through the Company Information section, provides comprehensive guidance: https://help.salesforce.com/articleView?id=users_license_types_available.htm


NEW QUESTION # 49
A consultant is facilitating their first requirements gathering session with an energy company in the initial stages of an Energy and Utilities Cloud project and is trying to get clarify on business requirements. The decision will impact numerous contractor organizations that employ the technicians, so the solution should ensure work is distributed fairly and consistently.
Which two approaches can the consultant take to achieve a consensus while building trust?

  • A. Demonstrate expertise right away to achieve the fastest stakeholder agreement
  • B. Ask probing questions to understand and document the needs of all stakeholders.
  • C. Propose compromises between stakeholders that could result in collective positive outcomes.
  • D. Focus primarily on the contractor organization's concerns.

Answer: B,C

Explanation:
In the context of facilitating a requirements gathering session for an Energy and Utilities Cloud project with multiple stakeholders, the consultant should aim to build consensus and trust by proposing compromises that could lead to collective positive outcomes and by asking probing questions to understand and document the needs of all stakeholders. This approach ensures that the consultant acknowledges and addresses the concerns and requirements of each party involved, promoting a collaborative environment where solutions are developed with the collective best interest in mind. Reference = The Salesforce Energy and Utilities Cloud documentation on stakeholder engagement and requirements gathering emphasizes the importance of understanding stakeholder needs and finding common ground through effective communication strategies: https://www.salesforce.com/products/industries/energy-and-utilities/resources/


NEW QUESTION # 50
Which two standard Energy and Utilities Cloud data model characteristics are used to differentiate B2B and B2C customers?

  • A. Accounts with RecordType Service are used to represent B28 customers
  • B. Person accounts are used to represent B2C customers.
  • C. Accounts with RecordType Business are used to represent B2B customers.
  • D. Accounts with RecordType Consumer are used to represent B2C customers

Answer: C,D

Explanation:
In the standard Salesforce Energy and Utilities Cloud data model, B2B and B2C customers are differentiated as follows: A. Accounts with RecordType "Business" are used to represent B2B customers. This RecordType is designed to capture information relevant to business accounts, including details specific to companies and organizations. B. Accounts with RecordType "Consumer" are used to represent B2C customers. This RecordType is tailored to individual consumers, focusing on personal account information and individual customer interactions.
This distinction in the data model facilitates the management of diverse customer types within the energy and utility sector, allowing for tailored interactions and services. Reference = Salesforce Energy and Utilities Cloud documentation provides insights into the data model, including the differentiation between B2B (Business) and B2C (Consumer) customers using specific RecordTypes, which is critical for managing customer relationships and data: https://developer.salesforce.com/docs/atlas.en-us.industries_energy_and_utilities.meta/industries_energy_and_utilities/


NEW QUESTION # 51
A company's energy and utilities org uses Permission Set Licenses What are the two methods to control users access to features and functionality?

  • A. Managed Package Licenses
  • B. Permission SetGroups
  • C. Permission Sets
  • D. Sharing Settings

Answer: B,C

Explanation:
In Salesforce Energy and Utilities Cloud, as well as across the Salesforce platform, controlling user access to features and functionality can be effectively managed using Permission Sets and Permission Set Groups.
* Permission Setsare collections of settings and permissions that grant access to various tools and functions within Salesforce. They can be used to extend users' access rights without altering their primary profile.
* Permission Set Groupsare a way to organize Permission Sets, making it easier to assign and manage access for users. They allow administrators to bundle multiple Permission Sets into a single assignment, streamlining the process of granting necessary permissions to users. These tools are essential for tailoring access controls to meet the specific needs of an organization and ensuring that users have the appropriate level of access to perform their roles.References= Salesforce documentation provides detailed information on managing user access with Permission Sets and Permission Set Groups, emphasizing their importance in configuring secure and functional access controls within the Salesforce platform:https://help.salesforce.com/articleView?id=perm_sets_overview.htm&type=5


NEW QUESTION # 52
During a discovery session, an energy company mentioned they have a high response rate for customer satisfaction surveys. However, the company has noticed consistently negative feedback about its electric utility-payment set-up, stating the customer would like to see payment confirmations from their respective financial institution with payments.
What's one area the consultant should consider for process improvement?

  • A. Customer satisfaction surveys
  • B. Payment reminders
  • C. Rate change notifications
  • D. Electronic funds transfers

Answer: D


NEW QUESTION # 53
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